There is a default 5-15 minute Kibosh Router <> Portal > Devices update cycle.

But can force your Portal to update by going to http://192.168.10.1 > Force Portal Update

This will make new changes show in under 2 min.

 

Don't forget to refresh your Portal > Devices page to see new changes:

 

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Updated: 10-5-25

WiFi Mac address randomization is a, to date, dubious "privacy feature" recently implemented by our friends at Google, Apple, Microsoft.

This new "privacy" feature will cause devices - currently only mobile iOS/Android -  to show up in your Kibosh Portal with a new IP every 14 days or so, until you turn it off.

• We only have to turn it off once.
• The process is done per-device and is WiFi specific.

1. 1. Open the Settings app and tap Wi-Fi.
   2. Tap the information button next to the Kibosh WiFi (or whatever you renamed it too)
   3. Toggle the Private Wi-Fi Address setting to Off.

1. 1. Open the Settings app and go to Network & internet > Internet.
   2. Tap the gear icon next to the Kibosh WiFi (or whatever you renamed it too)
   3. Tap Advanced > Privacy.
   4. Select Use device MAC instead of "Use randomized MAC". 

1. 1. Go to Settings > Network & Internet > Wi-Fi.
   2. Select Manage known networks, and choose Kibosh WiFi (or whatever you renamed it too)
   3. Click Properties, and turn off the Use random hardware addresses setting. 

1. Open System Settings and click Wi-Fi in the sidebar.
2. Find the Kibosh WiFi (or whatever you renamed it too) and click the three dots or Details button next to it.
3. Set the Private Wi-Fi Address option to Off. 

 

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Updated: 10-5-25

Why do some devices periodically show up in Portal / Devices with a different IP address?

Because of MAC Randomization by apple, google, microsoft.

Solution: disable Private WiFi on the mobile device(s)

How To turn off Wi-Fi MAC address randomization

• Apple
• Android
• macOS

 

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On Apple: iPhone / iPad

Settings > Wi-Fi, tapping the "i" icon next to the network, and toggling off "Private Address".

And say Yes to the Tracking Warning. 

NOTE: The Kibosh infrastructure is actually private and secure - and Apple can't see what you're doing which is why they use the "privacy warning" scare tactic.

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macOS: System Settings > Wi-Fi > Kibosh's WiFi (or whatever you have re-named it to be) > Details > Private WiFi Address = Off

Apple will then show a 'privacy warning'

A privacy warning from Apple? Hilarious, and can be disregarded.

 

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Android: Tap -> Settings > Network & Internet > WiFi Settings (#1) > Privacy (#2) > Set: Use device MAC (#3)

 

 

 

 

 

 

 

 

 

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Updated: 10-5-25

How to troubleshoot Internet issues with ping.

Ping is a wonderful, free, tool that you can use to identify various Internet related issues.

Ping operates by sending Internet Control Message Protocol (ICMP) echo request packets to the target host and waiting for an ICMP echo reply. It measures the round-trip time (i.e. Internet Speed ) from transmission to reception, reporting errors and packet loss.

How to open ping:

• Windows
  • Navigate to the desktop (minimize all other windows) and hit the Windows key + R on your keyboard to open Run, and then type CMD in the Open: box, and then hit enter. This will open a DOS shell in which you simply type ‘ping [IP or domain]’.
• MAC OS
  • Open Applications > Utility > Terminal. Then type ‘ping [IP or domain]’
• IOS & Android
  • You’ll need to install a free Ping utility from the app store.

You will want to run 3 ping sessions:

1. Ping your router – this will tell you if the issues are in your home / office.
   • For Kibosh owners this is: ping 192.168.10.1
2. Ping 8.8.8.8 – this will tell you if your ISP is working.
   • 8.8.8.8 = Google Public DNS
3. Ping test.kibosh.net – this will tell you if Kibosh is working.

⇒ TIP: Start each ping, and leave them running all the time. Whenever you detect or suspect an issue, look at these pings.

1. Ping your router which is 192.168.10.1 (see how to find your router IP if using a non-Kibosh router)

If you receive a Reply from … then your internal network is good, and that is not the issue.

If you receive Request timed out ... then your issue is with your router.

2. Ping 8.8.8.8

If you receive Reply from … then your Internet is up, and your ISP is working correctly.

If you receive Request timed … out then call your ISP because they are having issues.

3. Ping test.kibosh.net

If you receive a Reply from … then your Internet and Kibosh are working fine. Try rebooting your PC, and all routers.

If you receive a Request timed … out then Kibosh is the issue. Reboot your ISPs equipment, the Kibosh router and your PC device and repeat the test. If ping to kiboshdns.com fails please submit a support ticket or call 888-727-3018.

Google DNS to run pings against:

• 8.8.8.8
• 8.8.4.4

Note that any public DNS IP would work.

TIP: note that the ping time=# is your Internet speed. The # should be steady, and low – the lower the faster your Internet is. Anything under 40ms is imperceptible to the human eye, anything over 40ms and you’ll notice the slowness. To see it in action, run a ping session, and then start downloading a large file – you’ll see the time=# go up during the download, then down when completed.

If you have changed the Kibosh's WIFI to be the same name / password as the old WIFI (step 5 in Setup), you will need to turn off the old WiFi.

If you do not do this, all devices will continue using the old WiFi - and nothing will show in your Portal 🙁

How to turn off the old WiFi:

1. If you own your own private WiFi router it's easy - turn it off and use only the Kibosh MT6000.
2. If you were using your Internet Service Provider's equipment for WiFi - you'll need to:
   1. Call the Support # on your monthly bill and ask them to do it (and / or how to do it).
   2. You do it:
      1. Log into your Kibosh Portal
         • Advanced > Settings > WiFi Settings
         • Disable 2.4Ghz WiFi
         • Save Changes
      2. Wait 3 - 5 min.
      3. On your PC device (that is connected to the ISP modem/router WiFi), look for your WiFi network settings and find the gateway / router IP
         • Usually 192.168.1.1 / 192.168.0.1 / 10.0.0.1
           • Search internet for how to find the gateway IP on your PC model
      4. Plug this number into a browser (ex: http://192.168.1.1) and you will get your ISP modem/router login page
         • Or call your ISP support # and ask them how to log in
      5. Look under the ISP modem/router for the login ID and password
         • Or call your ISP support # and ask then for it
      6. Once logged in, look for network settings > WIFI settings and turn off the WiFi
         • Save changes.
      7. Back to your Kibosh Portal
         1. Go to Advanced > Settings > WiFi Settings
            • Re-enable 2.4Ghz WiFi
            • Save Changes

 

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Updated: 10-25-25

 

Most of the time we can easily tell one device from another by it's name in Portal.

But if a device requests access to the Kibosh network, but does not also gives it's name, Portal will show *

In these scenarios there is only one solution - you'll need to find it.

The simplest way to find it is to Pause the Internet - if anyone is using it you'll quickly know.

If no one complains and everything is working OK - then turn the Internet off on this device until you have more time to find it.

How to turn the Internet OFF on any device:

1. Portal > Devices > * > Settings > Schedules > New Schedule
   • 
2. Save Changes

 

 

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Updated: 10-25-25

 

1. Log into your Portal
2. Go to Devices and double-click to open Settings
3. Choose Scheduler > New
4. Create a schedule like this:
   • 
5. Save Changes

 

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Updated: 10-25-25

All range extender will work with Kibosh - but not all will allow control of each individual device using the Mesh.

In order for a Mesh device to work seamlessly with your Kibosh they need to support Access Point / Bridge Mode.

Q: What is AP/Bridge Mode?

A: It means the Kibosh Router handles DHCP and routing - not the range extender.

How it works: you will have two WiFi network names that can be joined (eg: Kibosh, Kibosh_ext), but all devices using the AP will still be seen and managed in your Kibosh Portal.

Range Extenders known to support Access Point. /Bridge Mode:

• TP-Link Deco in Access Point / Bridge Mode
  • Setup guide in this FAQ
• Orbi in Access Point / Bridge Mode
• Unifi in Access Point / Bridge Mode

 

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Updated: 11-3-25

Not really, we recommend turning it off as it tends to cause more trouble than it solves.

5G is supposed to be faster - maybe it is in a LAB environment, but in every day general usage we've never noticed a difference between 5G and 2.4G.

5G's WiFi is much stronger than 2.5G...so if WiFi radiation is a concern, turn it off.

5G's range is much smaller than 2.4G. So, what happens is that you have two WiFi networks (2.4G and 5G) - when your device is out of range of the 5G, which is most of the time, said device will need to auto-switch to 2.4G, but if it doesn't you'll need to manually do it.

In summary - you can turn it off without causing any problems and it's a good idea.

Yes, but...

Out of the box Apple's private relay is blocked. This will impact your performance in Safari.

Why do we block Private Relay? Because it is Apple's private tor service that keeps all your data and does not honor any parental controls or internet security.

When you open a new tab in Safari browser on mobile - it defaults to the Private Relay raw internet.

When you turn Kibosh on it will block all these back-door services being sneaked into our lives by Google, Apple and Microsoft.

Apple does not like this so they use scare tactics like "your privacy is as risk' because you're not using their encrypted tunnels. A privacy warning from Apple? Hilarious and can be disregarded.

All that being said - you can enable APple's Private Relay as needed:

1. Log into your Portal
2. Go to Filters and pick your Apple device
3. Choose the Other section
4. At the bottom is Enable Apple Private Relay
   • This will re-enable Apple's private relay and resolve the Safari issues

 

Most devices will give you a device name so you can usually tell what it is.

Some devices do not - and all we see is a *

And then once you've identified the mystery device - give it a friendly name:

 

 

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Updated: 1-4-26