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Filters are how we can control access to any website or app.

There are two types of Filters:

  1. Presets
    • created by Kibosh
    • can be scheduled
  2. Custom
    • created by you

There are two ways to apply Filters:

  1. Via a Profile
  2. Direct

Caveats:

  • You cannot block YouTube, or Google

Skip to Troubleshooting.

Step-by-Step via Profile:

  1. From your Kibosh Portal…
  2. Go to Profiles
  3. Create a new / or edit an existing
    • Add a Device(s)
    • Tap Filters
      • Block as needed

Troubleshooting

Unless the device(s) the Filter Rule is applied to is mobile with VPN…the Filter Rule block will be immediate.

If it’s mobile with VPN add 5 min delay.

Troubleshooting Steps – In Order:

  1. CLEAR CACHE!
  2. From the device go to https://test.kibosh.com – if you get Success proceed..
    • If you do NOT get a Success, then you have software on this device that is tunneling through the Kibosh’s Internet Security
    • VPNs, Malware apps with ‘proxy’ features, legacy parental control type apps, etc 
  3. Double-check your Filter Rule is applied to the correct device
  4. Make sure set the Filter on the correct device(s) – maybe block on a second device

If you still cannot get the site to block please forward the site to support@kibosh.com and we’ll try to replicate the issue. 

There some are sites that side-load onto CDNS that will also need to be blocked. We’ll tell you if that is the case. 

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